Introduction
Welcome to The Healing Hills Wellness & Naturopathy Pvt Ltd, “we, at The Healing Hills Wellness & Naturopathy Pvt Ltd, will protect your personal information with care and in compliance with applicable laws and regulations. We acquire, store and transmit your communications and information that you may regard as private or sensitive. Some of this information – such as your name, address, telephone number and credit card data are provided by you in order to establish our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. This privacy policies and procedures are subject to change without any notice at any time.
Information We Collect
We may collect various types of information from you, including:
- Personal Information: Information that can be used to identify you, such as your name, address, phone number, email address, and date of birth.
- Health Information: Information related to your health and wellness, such as medical history, medications, allergies, and treatment records.
- Payment Information: Information necessary for processing payments, such as credit card details.
- Usage Data: Information about how you interact with our website, services, and communications, including IP addresses, browser type, and pages visited.
- Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing behaviour on our website.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide you with our wellness services and communicate with you about appointments, treatments, and updates.
- To process payments for services rendered.
- To improve our website and services based on your feedback and usage.
- To comply with legal and regulatory obligations.
Disclosure of Your Information
We may disclose your personal information to:
- Our healthcare providers and staff who are involved in your treatment.
- Third-party service providers who assist us in delivering our services, such as payment processors, appointment scheduling platforms, and email marketing providers.
- Law enforcement or government agencies as required by applicable laws and regulations.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Rectification: You can request that we correct or update inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information in certain circumstances.
- Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time.
Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website, and the date of the latest revision will be indicated at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: enquiry@thehealinghills.com
Consent
By using our services and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.